Help - Profile

Let's get you back into your account! 🔑 First, check which email address last received notifications from Babysits. That address is most likely linked to your profile. If it is not the right address, check whether you created your profile with Google, Facebook or Apple ID, because these login methods can be linked to a different email address. If you still cannot access your profile, contact our support team and we will be happy to help you.

Want to appear at the top of search results? Profiles with higher visibility receive the most interest. To boost your ranking: earn badges and complete verifications (verified profiles with more badges show up first), stay active by logging in and updating your profile regularly, and respond quickly to all messages you receive. These simple steps can significantly improve your chances of being noticed. 📊

If you're having trouble entering your address, please ensure it follows the standard format for your country (proper spacing, abbreviations, and formatting of street names and numbers). Avoid special characters and check for correct formatting. If problems persist after verifying your address format, please contact our support team for assistance. We're happy to help! 👩‍💼

A profile photo clearly showing your face is required to build trust and transparency on our platform. Parents want to see who might be caring for their children, and babysitters want to know who they might work for. Our experience shows that hardly anyone will contact profiles without photos. Don't worry about taking the perfect photo - a simple, friendly photo showing your face clearly is all that's needed to increase your chances of making connections. 📸

We want you to be confident that people on Babysits are who they say they are. ID verification helps reduce fraudulent activity and protect against identity theft. Verification is required before members can send or reply to messages.

You can change your account type by visiting the personal information page in your account settings. You can switch between a babysitter and family account depending on your needs. The change will take effect immediately, and your profile will be adjusted accordingly. 👤

You can set your profile to Private in your profile visibility settings if you just want to limit who can see you, without fully leaving. To delete your account, go to your account page and click "Delete account" at the bottom. Note that if you have an active Premium subscription as a family, you will need to cancel it first.

We understand this can be concerning. When you delete your profile from Babysits, we remove it from our platform immediately. Search engines like Google keep their own copies of pages they have visited, and they update these on their own schedule. This usually happens within a few weeks, though in some cases it can take up to 3 months. We cannot control how quickly search engines update their results, but your profile is already gone from Babysits, and the link will stop working for anyone who follows it.